Identity Verification

Do you need to complete your Betfair ID Check? Or want to know what’s involved? Please read the information below. This mandatory process is required by Betfair to comply with licensing and responsible gambling initiatives.

We require all new customers to verify the identity of their account within 14 days of registration. Until your Identity is verified you can still use the Exchange but some restrictions are in place.

Before VerificationAfter Verification
Not able to withdraw fundsWithdraw funds
Account temporarily suspended 14 days after you join until you’re verifiedMaintain full control over your account and funds

As you can see, the benefits of completing your identity verification process have obvious appeal.


How to verify

There are two methods of verifying your identity.

Method 1: Electronic Verification

The first try happens behinds the scenes. When you join Betfair we automatically attempt to verify your identity electronically.

Most new accounts are verified in this way, and you will receive an email to let you know that you are verified as soon as it happens. Automatic verification can take up to 24 hours, but usually happens within a few hours.

Method 2: Personal Identification

If we cannot verify you electronically, we will let you know via email. The process is simple. Just follow the instructions and send us a copy (or clear photo via your smartphone) of one document below:

  • Passport
  • Driving Licence
  • National Identification Card
  • Citizenship Certificate

Please email this document through to service@betfair.com.au.