Reward Offer – Terms and Conditions
Betfair Pty Limited’s (Betfair’s) Loyalty (the Offer) is governed by the following Terms and Conditions.
The following customers are not eligible to participate in the Offer:
- South Australian customers; and
- customers that were not sent the Offer via email or SMS by Betfair.
By participating in the Offer, you will be deemed to have accepted these Terms and Conditions.
HOW IT WORKS AND QUALIFYING CRITERIA
- customers will get sent an email with the option to select and redeem one reward out of a selection of rewards.
- a customer’s first selection will be taken as the final and agreed on selection and that is the reward that will be applied on customer’s accounts.
- Customers will have the choice to choose between:
- a one-off cash credit to be applied to their Betfair account on or around 4 business days post receiving the customer’s selections; or
- a discount rate applied to their Betfair account for the duration specified in the Offer email; or
- a specified number of winnings boosts with a specified win boost percentage and a specified cap over the Offer Time Frame to be used during the time period specified in the Offer email.
- the Offer and rewards will run for the specified time period outlined in the Offer email (Offer Time Frame).
HOW IT WORKS?
ONE-OFF CASH CREDIT
- Post a customer receiving the Offer communication and following the steps outlined in the email to select the one-off ‘cash credit’ (Cash Credit) as their reward, the cash credit amount specified in the Offer will be applied to a customer’s account on or around 4 business days post receiving the customer’s selections from the Offer communication.
DISCOUNT RATE
- Post a customer receiving the Offer communication and following the steps outlined in the email to select the discount rate (Discount Rate) as their reward, the Discount Rate will be applied to a customer’s Betfair account on or around 4 business days post receiving the customer’s selections from the Offer email. The Discount Rate will be applied for the duration of the Offer Time Frame.
QUALIFYING CRITERIA
- bets will need to be settled during the Offer Time Frame; and
- bets will need to be made on Qualifying Markets.
Example 1:
Market: R7 Flemington @ 7% Market Base Rate
The customer is eligible for a 20% Discount Rate.
| Bet Type | Bet | Stake | Odds | Outcome | Result | |
| Back | Running Sadie | $30 | $4.00 (set their own odds) | Win | $90 | |
| Back | Hunny Bunny | $20 | $2.20 | Lose | ($20) | |
| Net Customer Winnings | $70 | |||||
Commission payable = $70 x (7% x 1- (20%)) = $3.92
WINNINGS BOOSTS
- Post a customer receiving the Offer communication and following the steps outlined in the email to select the Winnings Boosts (Winnings Boosts) reward, the customer will instantly be eligible for the specified number of Winnings Boosts (Number of Winnings Boosts) with the respective specified Winnings Boost Percentage capped at the specified cap amount (Winnings Boost Cap) specified in the Offer email for the duration of the Offer Time Frame.
- Any eligible Winnings Boost will be applicable on, in chronological order, markets where customers have a net win on a Qualifying Market from the time the customer selects the reward in the Offer communication (until the Number of Winnings Boosts or the Winnings Boost Cap is exhausted or the Offer Time Frame has concluded).
QUALIFYING CRITERIA
- bets will need to be settled during the Offer Time Frame; and
- bets will need to be made on any market that is offered on the Betfair Exchange (Qualifying Markets); and
- the customer has not already had their allocated Number of Winnings Boosts or reached the Winnings Boost Cap during the Offer Time Frame.
Example 1:
Market: R9 Flemington
- The customer is eligible for 5 (five) x 10% winnings boost up to a maximum of $50 AUD (Winnings Boost Cap) across the Offer Time Frame.
| Bet Type | Bet | Stake | Odds | Outcome | Result | |
| Back | Glasses Full | $50 | $4.00 (set their own nods) | Win | $150 | |
| Back | Neck Hunt | $100 | $2.20 | Lose | ($100) | |
| $50 | ||||||
Winnings Boost = $50 x 10% = $5
The customer has $45 AUD left of their Winnings Boost Cap across the next 4 (four) Winnings Boosts which are eligible across the Offer Time Frame.
WHEN WILL I BE CREDITED IF I QUALIFY?
Any and all eligible Winnings Boosts will be applied on or around one business day post the conclusion of each day during the Offer Time Frame.
ARE THERE ANY EXCLUSIONS?
Yes.
Bets placed during the Offer Time Frame but that settle outside of the Offer Time Frame will not be eligible to count toward any reward, nor will they be considered part of the Offer.
ADDITIONAL TERMS AND CONDITIONS
It is agreed that:
- Betfair’s decision on rewards will be final, and further correspondence will not be entered into;
- if your account is self-excluded or closed for any reason, you will be excluded from the Offer;
- Betfair can, in its absolute discretion and at any point in time:
- cancel or suspend the Offer;
- remove you from receiving the Offer, in which case you will no longer be eligible for any Discount Rates;
- extend, or shorten, the Qualifying Offer Time Frame; or
- amend these Terms and Conditions;
- Betfair shall not be liable for any loss howsoever arising as a result of a customer’s participation in the Offer; and
- outside of the Terms and Conditions outlined above, all other Betfair Terms and Conditions will prevail.
Customers seeking further information can call 1300 238 324 (8am – 6pm AEDT) or email service@betfair.com.au or pricingenquiries@betfair.com.au.
