{"id":56582,"date":"2024-11-06T16:04:55","date_gmt":"2024-11-06T05:04:55","guid":{"rendered":"https:\/\/www.betfair.com.au\/hub\/?p=56582"},"modified":"2024-11-06T16:04:59","modified_gmt":"2024-11-06T05:04:59","slug":"loss-refund-terms-and-conditions","status":"publish","type":"post","link":"https:\/\/www.betfair.com.au\/hub\/uncategorized\/loss-refund-terms-and-conditions\/","title":{"rendered":"Loss Refund \u2013 Terms and Conditions"},"content":{"rendered":"<div class=\"education-content border-b pb-10 block\">\n      \n          <div class=\"education-content__row my-3\">\n        <div class=\"container reduced-width\">\n          <p>Betfair Pty Limited\u2019s (<strong>Betfair\u2019s<\/strong>) Loss Refund (<strong>the Offer<\/strong>) is governed by the following Terms and Conditions.<\/p>\n<p>The following customers are not eligible to participate in the Offer and will not receive any prize:<\/p>\n<ul>\n<li>South Australian customers;<\/li>\n<li>Betfair employees; and<\/li>\n<li>Customers that were not sent the offer via SMS or email by Betfair.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>By participating in the Offer, you will be deemed to have accepted these Terms and Conditions.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>The Offer \u2013 How it works and Qualifying Criteria<\/strong><\/p>\n<p><strong>How it works<\/strong><\/p>\n<p>Post receiving the Offer, customers will be eligible for a loss refund up to the specified dollar amount communicated in the Offer (<strong>Loss Refund Cap<\/strong>). The Loss Refund will be eligible on all bets placed in non-Politics markets (<strong>Qualifying Markets<\/strong>) on the Betfair Exchange that settle during the Qualifying Period (<strong>Qualifying Bets<\/strong>). The Qualifying Period starts 12:00:01 am AEDT Wednesday 6 November 2024 and runs until 11:59:59 pm AEDT Saturday 30 November 2024 inclusive (<strong>Qualifying Period<\/strong>).<\/p>\n<p>After the Qualifying Period has concluded, Betfair will assess each eligible customer\u2019s profit and loss across all bets placed on non-Politics markets during the Qualifying Period and refund the total net loss amount up to each customer\u2019s specified Loss Refund.<\/p>\n<p>There are no qualifying stake requirements for the Loss Refund.<\/p>\n<p>It is also noted that:<\/p>\n<ul>\n<li>unmatched bets will not count as a Qualifying Bet; and<\/li>\n<li>any bets placed on Qualifying Markets that settle outside of the Qualifying Period are not eligible to for any Loss Refunds<strong>. <\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Loss Refunds<\/strong><\/p>\n<p>For eligible customers, Betfair will be processing Betfair account credits for eligible Loss Refunds on, or around Monday 2 December 2024.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Examples of Loss Refunds<\/strong><\/p>\n<p><strong>Example 1:<\/strong><\/p>\n<p>Customer is eligible for a $50 AUD Loss Refund during the Qualifying Period.<\/p>\n<p>All values below are shown in $AUD.<\/p>\n<table width=\"652\">\n<tbody>\n<tr>\n<td width=\"83\"><strong>Date<\/strong><\/td>\n<td width=\"72\"><strong>Selection<\/strong><\/td>\n<td width=\"80\"><strong>Market<\/strong><\/td>\n<td width=\"57\"><strong>Sport<\/strong><\/td>\n<td width=\"63\"><strong>Stake<\/strong><\/td>\n<td width=\"46\"><strong>Odds<\/strong><\/td>\n<td width=\"53\"><strong>Result<\/strong><\/td>\n<td width=\"81\"><strong>Profit\/Loss<\/strong><\/td>\n<td width=\"117\"><strong>Eligible P\/L<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"83\">10\/11\/2024<\/td>\n<td width=\"72\">Australia<\/td>\n<td width=\"80\">Australia vs New Zealand<\/td>\n<td width=\"57\">Cricket<\/td>\n<td width=\"63\">\u00a0$200.00<\/td>\n<td width=\"46\">1.25<\/td>\n<td width=\"53\">Loss<\/td>\n<td width=\"81\">-$200.00<\/td>\n<td width=\"117\">Yes<\/td>\n<\/tr>\n<tr>\n<td width=\"83\">12\/11\/2024<\/td>\n<td width=\"72\">England<\/td>\n<td width=\"80\">Australia vs England<\/td>\n<td width=\"57\">Soccer<\/td>\n<td width=\"63\">\u00a0$100.00<\/td>\n<td width=\"46\">2.2<\/td>\n<td width=\"53\">Win<\/td>\n<td width=\"81\">\u00a0$120.00<\/td>\n<td width=\"117\">Yes<\/td>\n<\/tr>\n<tr>\n<td width=\"83\">17\/11\/2024<\/td>\n<td width=\"72\">Googler<\/td>\n<td width=\"80\">Race 1 Flemington<\/td>\n<td width=\"57\">Horse Racing<\/td>\n<td width=\"63\">\u00a0$50.00<\/td>\n<td width=\"46\">7<\/td>\n<td width=\"53\">Loss<\/td>\n<td width=\"81\">-$50.00<\/td>\n<td width=\"117\">Yes<\/td>\n<\/tr>\n<tr>\n<td width=\"83\">1\/12\/2024<\/td>\n<td width=\"72\">Hay maker<\/td>\n<td width=\"80\">Race 6 Flemington<\/td>\n<td width=\"57\">Horse Racing<\/td>\n<td width=\"63\">\u00a0$75.00<\/td>\n<td width=\"46\">9<\/td>\n<td width=\"53\">Loss<\/td>\n<td width=\"81\">-$75.00<\/td>\n<td width=\"117\">No, outside of Qualifying Period<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>Assessable profit\/loss = -$200 + $120 -$50 = -$130<\/p>\n<p>Eligible Loss Refund = $50 as $50 is the customers Loss Refund Cap communicated in the Offer.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Additional conditions<\/strong><\/p>\n<p>It is agreed that:<\/p>\n<p>Betfair\u2019s decision on the Loss Refunds will be final, and further correspondence will not be entered into.<\/p>\n<p>Betfair can, in its absolute discretion and at any point in time;<\/p>\n<ul>\n<li>cancel or suspend the Offer;<\/li>\n<li>remove a customer from the Offer, in which case the customer will no longer be eligible for the Loss Refund;<\/li>\n<li>alter the Qualifying Markets and method of assessing the Loss Refund; and<\/li>\n<li>amend these Terms and Conditions.<\/li>\n<\/ul>\n<p>If a customer\u2019s Betfair account is closed, suspended, self-excluded or timed out for any reason during the Qualifying Period the customer will be removed from the Offer and become ineligible for any Loss Refund.<\/p>\n<p>&nbsp;<\/p>\n<p>Betfair shall not be liable for any loss howsoever arising as a result of a customer\u2019s participation in the Offer.<\/p>\n<p>Outside of the Terms and Conditions outlined above, all other Betfair Terms and Conditions will prevail.<\/p>\n<p>Customers seeking further information can call\u00a0<a href=\"tel:1300%20238%20324\">1300 238 324<\/a>\u00a0(9am \u2013 7pm AEST) or email <a href=\"mailto:service@betfair.com.au\">service@betfair.com.au<\/a> or <a href=\"mailto:pricingenquiries@betfair.com.au\">pricingenquiries@betfair.com.au<\/a>.<\/p>\n\n        <\/div>\n      <\/div>\n    \n    \n    \n      <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":33,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"tipster_notification_checkbox":false,"send_notification":false,"footnotes":""},"categories":[1],"tags":[],"brand":[],"class_list":["post-56582","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Loss Refund \u2013 Terms and Conditions - Betfair Hub<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.betfair.com.au\/hub\/uncategorized\/loss-refund-terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" 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