POLi™

Deposits                                                                                                                      Withdrawals                                                                                                                                      

Minimum Amount – $5                                                                                                   POLI can only be used to deposit into your account

Processing Time – Instant

Fees – FREE


To deposit funds

Fast, easy payments option with no transaction fees. You don’t need to sign up to use POLi™. All you need is internet banking access to one of the following banks:

  • ANZ
  • Bank of Queensland
  • BankWest
  • Commonwealth Bank
  • NAB
  • St George Bank
  • Suncorp Bank
  • Westpac
  • BankSA
  • Bendigo Bank
  • Credit Union Australia
  • Newcastle Permanent
  • PCCU

 

How to find Poli™

Step 1. You Must log into your account, by either going to betfair.com.au or betfair.com

Step 2. Click on the ‘Deposit’ button located in the top right hand of the screen. Alternatively Login > My Account > Payments > Deposit. Click on the POLi™ symbol and proceed to make your deposit.

 

Important Information

  • Payments must be made from a bank account which matches the name on your Betfair account or your payment may be rejected and subject to lengthy delays.
  • When depositing funds into your Betfair account with POLi™ there is a maximum limit of $20,000 per transaction.

If you require further information on any transaction or POLi™, please contact our Helpdesk on (AUS) 1300 BETFAIR [1300 238 324] or (NZ) 0800 238 324.


Frequently Asked Questions

WHAT IS POLI™?

POLi™is a web based payment service that allows you to pay by using your bank account and your internet banking. Payment is instantly debited from your account. it is like using cash or your debit card on the internet. A credit card is not required.

WHY CHOOSE POLI™?

POLi is a great alternative for people without credit cards, or for those who have them – but would prefer not to use them to shop online. When you use POLi to complete your purchase everything is done within the security of your online banking facility and at no time are you required to disclose your personal banking details to any third party, (including POLi).

CAN I USE POLI™?

Within Australia, the following banks are supported:- ANZ Westpac Commonwealth NAB St George BankWest Bank of Queensland Suncorp BankSA Bendigo Bank Credit Union Australia Newcastle Permanent PCCU Please note that individual banks may become temporarily unavailable due to changes made to Internet Banking where maintenance is required. Please see the Centricom web site for further details.

HOW DO I USE POLI™?

To make a POLi™ Payment simply: Click on the POLi™ symbol in Payments in the My Account section of Betfair Select your bank and follow the prompts to ensure you have installed the POLi Web Browser. POLi™ interfaces with your banks website where you log in to your internet banking. POLi™ guides you through an online payment and populates the Betfair’s bank details into the payment. Complete the payment using the Pay Anyone functionality of your existing Internet Banking facility. Confirm the payment and print your receipt. It’s as simple as that!

IS THERE ANY COST FOR USING POLI™?

There is no cost to make payments using POLi™, although your bank may apply fees for electronic funds transfers.

WHAT HAPPENS IF SOMEONE FINDS OUT MY ONLINE BANKING USERNAME AND PASSWORD?

You should immediately change your password at your Internet banking site and follow the terms and conditions of your Internet banking site for securing such information.

WHAT HAPPENS IF I FORGET MY ONLINE BANKING LOGIN DETAILS?

You should contact your bank to recover any lost or forgotten online banking login details and follow the terms and conditions of your Internet banking site for retrieving and securing such information.

IS POLI™ SECURE?

The POLi™ Web browser (which is used to navigate to your internet banking facility), provides some of the most advanced security features available on the internet. During the course of the payment, POLi never has access to your internet banking identifier or password – these are entered directly by you into your internet banking log on screen. The rest of the process takes place using the security of your internet banking facility.

IS POLI™ APPROVED BY MY BANK?

The POLi service and the POLi Web Browser are brought to you by Centricom Pty Ltd, an independent provider of innovative web-based transaction services and software. Centricom is not a bank, and does not necessarily have relationships with banks accessible via POLi™.

WHAT IF I HAVE FIREFOX? WILL POLI™ STILL WORK FOR ME?

Yes, POLi™ will still work if you are using Firefox. You will need to have cookies and JavaScript enabled.

WHAT ARE THE SYSTEM REQUIREMENTS FOR MY COMPUTER TO USE POLI™?

Prior to making payments using the POLi service you will need to install the POLi Web Browser. In order to run the POLi Web Browser, your computer must meet the following minimum system requirements: • Microsoft .NET Framework 2.0 or above. • Compatible Browsers: Internet Explorer 6.0+, Firefox 2+ (JavaScript must be enabled) • Operating Systems: Microsoft Windows (XP SP2+, Vista, Server 2003, Server 2008) Here is a quick checklist to help you determine why POLi™ isn’t working and what you can do about it: a. Browser: POLi™ only supports Microsoft’s Internet Explorer browsers, from version 6.0 onwards. It also supports Firefox up to version 3.5. b. Pop-Ups: Internet Explorer must be set to allow Pop-Ups. Set your Internet options to allow Pop-Ups or ask your system administrator for assistance. c. Operating System: to use POLi™ you must have Windows XP Service Pack 2 or later with Microsoft .NET Framework 2.0 installed. d. Pay Anyone: POLi™ uses the “Pay Anyone” or “3rd Party Payment” feature of Internet banking, so you must have this facility activated with enough money in your bank account to cover the payments you intend to make. Some banks require you to register for the use of this facility so contact your bank to have the facility activated. e. Internet Banking Site: If your Internet banking site is down, POLi™ cannot be used. Check to see that your Internet banking site is functioning normally by logging onto your bank site as you would for a normal Internet banking session. If it is down, you will have to wait until your bank restores the site before using POLi™. f. Daily Limits: The “Pay Anyone” or “3rd Party Payment” feature of Internet banking typically limits the amount you can pay on any given day. Are you trying to spend more than your limit? Check your Internet banking terms and conditions for your limit settings and make sure you only use POLi™ to pay amounts within your limit. g. Cookies and javascript are enabled. These must been enabled for POLi™ to work. If you are unsure call our Helpdesk or go to the troubleshooting guide.