Identity Verification

As part of Betfair’s Northern Territory Betting Exchange Licence, we are required to verify the identity of all new customers within 45 days of registration. Until your Idenitity is verified you can still use the Exchange but some restrictions are in place.

Before Verification After Verification
 Not able to withdraw funds Withdraw funds
 Account temporarily suspended 45 days after you join until you’re verified  Maintain full control over your account and funds

As you can see, the benefits of completing your identity verification process have obvious appeal.


How to verify

There are two methods of verifying – starting with Electronic Verification.

Method 1: Electronic Verification

The first try happens behinds the scenes. When you join Betfair we automatically attempt to verify your identity electronically. Most new accounts are verified in this way, and you will receive an email to let you know that you are verified as soon as it happens. Automatic verification can take up to 24 hours, but usually happens within a few hours.

If we are unable to verify your account automatically, we may just need some more information (i.e. driver’s licence number). If we need more info, you will receive an email from Betfair and all you have to do is hit reply with the details needed, or you can give us a call (1300 238 324) and supply them over the phone. We will then re-process your details through the electronic verification tool.

Method 2: Certified Documents Process

If we cannot verify you electronically, we will let you know via email. The process is simple. Just follow the instructions of Certified Identity Verification Form, attach the relevant documents and send it to us, and we will process it ASAP.

Download the Australian certified documents form.

Download the New Zealand certified documents form.

Verification FAQs

What is Betfair identity verification?

As part of Betfair’s Northern Territory Betting Exchange Licence, we are required to verify the identity of all new customers within 45 days of registration

Why do I need to verify?

Prior to verifying your account withdrawals from your account are restricted.

What happens if I don’t verify within 45 days?

If you have not verified your identity within 45 days of registering with Betfair, your account will be suspended and any funds frozen until the verification process has been completed.